2 Year Limited Warranty
We stand behind Green Mountain Ski Furnitureís product quality and materials used for a period of two full years from the delivery date. If you feel our products have not held up under normal use and proper care, please contact us and we will determine the best course of action. We can not cover accidental damage caused by acts of nature, abusive use, and/or the normal fading, checking, and aging of the lumber used. The stainless hardware we use is guaranteed and covered by the manufacturer to not rust for the life of your furniture. Please contact us for details.
7 Day Money Back Guarantee
If you receive your ski furniture and you are not totally satisfied for any reason, simply contact us within 7 days for a full refund. To get a full refund you mustcontact us first, then return the product in the original shipping box, undamaged, disassembled, and with shipping prepaid. Once we receive the returned item in its original condition you will then receive a full refund for the purchased price.
We insure all shipments, so if there is any damage call or e-mail immediately so we can notify the shipper. Any damage will be taken care of ASAP and to the best of our ability given the claim process from our carriers.
Personal Gear Disclaimer
Please note that we can not cover or otherwise warranty any of your own gear. If you supply skis you would like us to use and they are in questionable shape, we will do what we can to put them together and let you know that they may not last for you. If they are selected for the piece we can not stand behind their longevity. That said, most gear cleans up rather well and should last for some time in the worst of conditions.
At Green Mountain Ski Furniture, above all else, we value our customers and we understand your concerns about personal privacy and security. Because we know that your privacy is very important, we have instituted practices intended to ensure that your personal information is always respected and handled in a safe and responsible manner.
Any personal and private information you provide to us through our website, email, or personal contact for inquiries or sales, is only used by GMSF to better serve you and retained for our company records. Nothing is ever passed along to any third party or sold.
Credit Card Transactions: Your name, mailing and billing address, phone number, dollar amounts, and card numbers are needed to confirm approval by our payment gateway provider for all credit card transactions. Protecting the safety of your personal information, such as your credit card information, is important to us and we use a variety of technical, administrative, and physical safeguards so that you can enjoy your shopping experience without having to worry about loss, misuse, or unauthorized access to your information.
On-Line Security: Any on-line purchases from GMSF are made through PayPalís secure website or Etsyís secure checkout system. Your sensitive credit information is handled through their secure servers and not passed on to the retailer. For your protection, Secure Sockets Layer (SSL Encryption) technology should be used to encrypt your credit card information you send over the internet. The best and easiest way to check for yourself if this technology is being used, is to see if the web address on the page that asks for your credit card information begins with "https:" instead of "http:"; if so, this technology is in place. Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers.
When might we collect your information? During your communications with us, we use various methods of gathering information to help ensure that your shopping experience is as efficient and accommodating as possible. We collect information that you provide to us when you: Request a catalog or information about our products and services; Purchase, return, or exchange a product; Sign up on our mailing list; Contact GMSF by phone; Participate in a promotion, contest, or survey and opt in to receive certain electronic communications; or Provide us with comments or suggestions.
The type of information we may collect includes the following:
Contact information such as name, mailing address, phone number, and email address; or
Personal information such as billing address and credit card information, when provided, and certain demographic information;
or Anonymous site traffic information.
We may use personal information that you provide to us in the following manner: